viv8800 Privacy Policy
This page explains viv8800's commitment and actions for responsibly protecting and safeguarding your personal information.
This Privacy Policy ("Policy") explains how personal information of users ("you") who use viv8800's website and related services is collected, stored, and used. By using this platform, you are considered to have accepted the terms of this Policy.
viv8800 gives top priority to protecting the personal information of players in Myanmar. Any personal information you submit is protected with SSL encryption and is used only for the purposes stated in this Policy.
Information We Collect
Required Information
We collect information that you provide directly when registering an account. This includes —
- Full name and date of birth (to verify that you are 21 or over)
- Contact details (email address, phone number)
- Residential address
- Payment information (e.g. KBZPay recipient phone number, bank account number)
- Identity documents submitted to verify your account
Technical Data Collected Automatically
When you visit the website, the following information is recorded on our servers —
- IP address and browser type
- Device and operating system access information
- Pages visited and session duration
- Data collected through cookies and similar tracking technologies
Gaming and transaction records
Deposits, withdrawals, gameplay history, and bonus usage on the platform are recorded for financial auditing and fraud prevention.
How your information is used
viv8800 uses your personal information only for the following purposes —
- Account registration, identity verification, and security maintenance
- Processing deposits and withdrawals (KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers)
- Improving services to better match how players use the platform
- Providing 24/7 customer support in Burmese
- Sending important platform-related notifications
- Meeting legal obligations and carrying out anti-money laundering measures
- Setting betting limits and checking responsible gambling compliance
We do not use your data for any purpose beyond what is stated in this policy.
Data sharing with third parties
No selling or renting of data
viv8800 commits to never selling or renting your personal information to any third-party company or individual for payment.
Limited sharing
There are situations where data must be shared with the following parties —
- Payment service providers — Payment-related information that must be provided to KBZPay, Wave Money, AYA Pay, CB Pay, and associated banks to complete transaction processing
- Technology service providers — Companies working with us on server reliability, cybersecurity, and service improvements
- Legal requirements — When required by law for court orders, legal proceedings, or regulatory compliance
These third parties must follow the same data protection standards as we do, and are prohibited from sharing the data beyond the intended service purpose.
Cookies and tracking technologies
What are cookies
A cookie is a small data file stored on your device by the website you visit. viv8800 uses different types of cookies to help the website run better.
Essential cookies
Session cookies required for login verification, security checks, and basic website functions — disabling these will prevent the website from working properly.
Performance cookies
Tracks user behaviour to understand how the website is being used. This data is used only for security improvements and service enhancements.
Managing cookies
You can delete or block cookies through your browser settings. However, disabling essential cookies means you will not have full access to platform services.
Data security measures
SSL encryption
The entire viv8800 website is protected with SSL (Secure Socket Layer) encryption. All personal information and payment data you submit is encrypted and transferred via HTTPS connections.
Data storage protection
Data stored on our servers is protected by security controls to prevent unauthorized access. Our staff can only access your data when strictly necessary to provide the service, and they have received training on personal data protection.
Cyber Threat Protection
Our servers are protected by continuously monitoring systems to defend against unauthorized access, data destruction, and cyber attacks. If a data breach occurs, we will notify affected users as quickly as possible.
Data Retention Period
Your personal data will be kept for as long as your account is active. After account closure —
- Financial records — Retained for the period required by law to meet financial compliance and legal obligations
- Gaming records — Retained for as long as necessary for fraud prevention and dispute resolution purposes
- Activity logs (Log Files) — Retained for a short period for server security purposes, then deleted
Once there is no longer a legal obligation to retain your personal data, we will delete it or convert it into a form that cannot be linked to any individual.
User Rights
Right to Access and Review Your Data
viv8800 account holders can view and review their stored data through their personal account settings. If that is not sufficient, you can contact [email protected] to request access to your data.
Data Correction and Error Rectification
If the personal data we hold about you is inaccurate or incomplete, you can request a correction. We will make the correction as quickly as possible.
Right to Request Data Deletion
After closing your account, you can request deletion of data that we are no longer legally required to retain. However, we cannot delete data that must be kept to fulfil financial record-keeping and legal obligations.
Opting Out of Targeted Personal Communications
You can contact [email protected] to opt out of bonus offers, promotional notifications, or activity-based communications related to our services.
Protection of Minors
viv8800 services are for 21+ only. We do not knowingly collect personal data from anyone under 21. Age is verified during account registration.
If we are informed that we have unknowingly stored personal data of someone under 21, we will delete that data immediately. If you encounter such a case, please notify us right away at [email protected].
Policy Updates
viv8800 may update this Privacy Policy from time to time to improve our services and keep up with legal changes. Every time the policy is revised, the "Last Updated" date shown at the top of this page will be updated.
For significant changes, we will notify you in advance to your registered email address. Continued use of the platform after the announcement is considered acceptance of the visible changes.
Contact and Complaints
For any questions, requests, or complaints regarding this Privacy Policy, viv8800's customer service team is here to help —
- 24/7 Myanmar Language Live Chat — Available directly on the platform for immediate assistance
- Email — [email protected]
Our customer service team is available 24/7 in Myanmar language and will handle any personal data matters promptly.