viv8800 Terms & Conditions
By using this website, you are considered to have read, understood, and agreed to all of the following terms and conditions.
General Introduction and Scope
These terms and conditions apply to all services on the viv8800 platform. No one under the age of 21 is permitted to use this platform.
Users of viv8800's website, mobile site, and related services (hereinafter referred to as the "platform") are required to comply strictly with these terms and conditions. Accessing, browsing, or using the platform in any way constitutes acceptance of this agreement.
viv8800 reserves the right to amend these terms and conditions at any time with prior notice. Continued use of the platform after amendments are published will be taken as acceptance of those amendments.
- This platform is for players aged 21+ only.
- Use is strictly personal. Playing on behalf of a third party is strictly prohibited.
- Using unfair methods, bot software, or automated systems to play is not permitted.
- Any attempt to compromise the platform's network security may result in immediate account suspension as well as legal action.
Account Registration and Responsibilities
Account Registration
To access our services, you must register one account using accurate personal information. Each individual may hold only one account. All accounts belonging to players who create duplicate accounts will be closed, and any remaining balance may be forfeited.
- You must provide your correct name, date of birth, and contact details.
- Each player is responsible for keeping their account credentials secure.
- Selling, lending, or transferring an account is not permitted.
Account Verification
viv8800 has the right to request a copy of the player's ID and payment proof for KYC verification at the time of withdrawal or at any time. viv8800 is not responsible for any payment delays caused by failure to complete verification.
- If suspicious activity is found in a transaction, the account may be temporarily suspended.
- Any remaining balance in an account closed due to false information cannot be refunded.
Deposit and Withdrawal Policy
viv8800 supports deposits and withdrawals for Myanmar players via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer. Full payment details are shown in the table below.
| Type | Minimum Amount | Processing Time |
|---|---|---|
| Deposit (any method) | 3,000 Ks | Instant (normal) |
| Withdrawal (any method) | 10,000 Ks | 5–30 minutes |
Deposit / Withdrawal Restrictions
- Deposits must be made using only the player's own payment method. Transactions made on behalf of a third party will be declined.
- The bonus wagering requirement must be fully met before a withdrawal can be made.
- Each withdrawal goes through a review process that may take 5–30 minutes. If you experience an unusual delay, please contact customer support.
- viv8800's decisions on all transactions are final and will be reflected in the stable records.
Bonus and Promotion Policy
Welcome Bonus: 150% of the first deposit (maximum 300,000 Ks) — wagering requirement is the bonus amount × 10. You must wager the bonus 10 times before withdrawing.
Bonus Calculation Example
If you deposit 20,000 Ks, you receive a 30,000 Ks bonus, giving a balance of 50,000 Ks. The wagering requirement is 30,000 Ks × 10 = 300,000 Ks.
If you deposit 420,000 Ks, you receive the maximum bonus of 300,000 Ks, giving a balance of 720,000 Ks. The wagering requirement is 300,000 Ks × 10 = 3,000,000 Ks.
Special Bonus Terms
- Each bonus may have its own wagering requirement, which will be stated on the promotions page.
- You cannot hold more than one bonus at a time — if this rule is violated, both bonuses will be forfeited.
- Winnings from free bet / free spin bonuses may require 1× wagering before withdrawal — check the promotion details.
- If bonus abuse is detected (strategic hedging, arbitrage), the bonus and any related winnings will be forfeited.
VIP Levels and Cashback Policy
The viv8800 VIP program has 5 levels: Bronze, Silver, Gold, Platinum, and Diamond. A player's level is determined by viv8800 based on their play history and activity.
| VIP Level | Weekly Cashback (Maximum) |
|---|---|
| Bronze | 0.3% |
| Silver | 0.6% |
| Gold | 0.9% |
| Platinum | 1.2% |
| Diamond | 1.5% |
Cashback amounts may change based on viv8800's decisions and the period, with advance notice given. Cashback is not bonus money — it will be added directly to the player's main balance.
Fair Play and Prohibited Activities
Fair play is a top priority at viv8800. Game software, RNG (Random Number Generator), and live casino results are designed to give every player an equal chance of winning.
Strictly Prohibited Actions
- Using any bot software, macro, or automated playing method
- Exploiting game code bugs or glitches, or using unauthorised vulnerabilities
- Using the platform for money laundering or any financial crime
- Using abusive language toward or threatening other players or staff
- Accessing an account by impersonating someone else
- Cybersecurity attacks aimed at disrupting the platform's network stability
If any of the above violations are found, viv8800 has the right to immediately close the player's account, forfeit any remaining balance, and report the matter to the relevant legal authorities.
Copyright and Intellectual Property
All content on the viv8800 platform — including website design, logos, images, text, game interfaces, and software — is the property of viv8800 or its licensors.
- Copying, distributing, modifying, or scraping any content from viv8800 without prior written permission is not allowed.
- Reverse-engineering or probing behind the scenes of any external software or game interface is strictly prohibited.
- No one may copy or use the viv8800 logo and brand without prior permission.
Personal Data and Data Usage
viv8800 protects players' personal data with SSL encryption and handles data storage and processing with strict controls. For full details, read our Privacy Policy page.
- Player data is never sold to third parties — it will not be disclosed except when required by law.
- Transaction data may be reviewed when required for Anti-Money Laundering (AML) purposes.
- Players may request access to or deletion of their data, and such requests will be handled within the bounds of applicable law.
Our Commitment to Responsible Gaming
viv8800 believes gaming should be a form of entertainment only. Players can contact viv8800 customer support 24/7 to request self-imposed limits.
- You can request personal limits on playing time or deposits.
- You can also request a self-exclusion period, during which access to your account will be blocked.
- Anyone under 21 is strictly prohibited from playing — if we receive credible information about this, we will act immediately.
For full details, visit our Responsible Gaming page.
Liability Limitations and Dispute Resolution
viv8800 is not responsible for losses caused by third-party software, network disruptions, or a player's own conduct. In the event of technical issues, viv8800 will do everything possible to minimise any impact.
Dispute Resolution Process
- Players can first reach out to [email protected] — viv8800's customer support team is available 24/7.
- For unresolved cases, viv8800's decision is final and will be based on a review of all records.
- For disputes about game results, server logs will be reviewed and used as the basis for any decision.
Account Suspension and Service Termination
viv8800 reserves the right to suspend a player's account with or without prior notice in the following circumstances—
- When there is evidence of a breach of these terms and conditions
- When a legal request or regulatory complaint is received
- When financial fraud or deceptive activity is detected
- When required for platform maintenance or major service changes
If you wish to close your own account, contact customer support via 24/7 Burmese live chat or [email protected]. Any remaining balance will be reviewed and returned after wagering requirements have been met.
Changes to Terms and Conditions
viv8800 reserves the right to update these terms and conditions at any time. For major changes, an announcement will be posted on the platform, and players are responsible for reading and understanding any updates.
If you have any questions about these terms and conditions, contact viv8800 customer support via 24/7 Burmese live chat or [email protected].